Embrace cutting-edge technologies to drive growth, enhance customer experience, and
stay ahead of the competition.
Accelerate innovative product enhancements with accurate customer review insights, wherever they are:
Improve customer satisfaction by being able to prioritize and resolve millions of support tickets in minutes.
Handle the complexities of transcribed audio, including industry jargon, accents, numbers, currencies and product names, as well as the nuances of spoken language, including mumbling, stuttering and self correction.
Discover the ‘what?’ behind the experiences your stakeholders are having without a prolonged setup. Our auto-tagging capability identifies sentiment, topics and themes automatically, so you don’t have to.
Keep your data organized automatically with our auto-tagging feature that uses Natural Language Understanding to determine what’s important in an unbiased way.
Quickly discover how different aspects of the reported experience effect the outcome, such as NPS, CSAT, Effort, CLV, etc.
See how each data point relates to another in a unique 3-dimentional space. Drive down into the finer details or lift up to see the overall highlights.
Instead of investing time trying to understand feedback, spend your time fixing gaps in journeys, launching products, and continuously innovating.
Custom Packages Available For Enterprise-Level Partners
Get started with our affordable Daylight plan, perfect for small businesses.
Luminoso Daylight™ is an AI-powered text analytics tool that transforms unstructured data into actionable insights without coding.
It uses AI and natural language processing to identify key themes, sentiments, and relationships within large datasets.
Anyone with customers who share feedback can benefit from Luminoso.
Yes, it provides native sentiment analysis in 14 languages, ensuring accurate insights across diverse global datasets.
It requires no model training, delivers fast insights, and uncovers deep connections between concepts with visual analytics.
It provides bias-free, data-driven insights that help businesses optimize customer experience, brand positioning, and strategic planning.
Experienced management professionals, marketers, business leaders, and analysts trust Luminoso to unlock actionable insights, decode customer sentiment, and drive smarter, data-backed decisions- faster and more efficiently than ever before.