Welcome To luminoso

AI to turn all of your customer feedback data into action-ready insights

Get to the why across all of your customer data easily and quickly

CX Revolutionized

Easy to unlock deep customer insight with Luminoso

Embrace cutting-edge technologies to drive growth, enhance customer experience, and

stay ahead of the competition.

Customer Feedback Analysis

Accelerate innovative product enhancements with accurate customer review insights, wherever they are:

Support Ticket Analysis

Improve customer satisfaction by being able to prioritize and resolve millions of support tickets in minutes.

Contact Center Conversation

Handle the complexities of business audio, including industry jargon, accents, numbers, currencies and product names, as well as the nuances of spoken language, including mumbling, stuttering and self correction.

use cases

View Our Use Cases

No Costly Setup Needed

3x Faster Insights At A Fraction Of The Cost

Identify key issues and strengths without setup. Our auto-tagging feature
categorizes sentiments and drivers automatically, so you don’t have to.

Auto-Tagging Feature

Keep your data organized automatically with our auto-tagging feature that uses Natural Language Understanding to determine what’s important in an unbiased way.

Drivers & Classification

Easily unite quantitative and qualitative insights without the need for data science or development resources.

Data Visualization

See how each data point relates to another in a unique 3-dimentional space. Drive down into the finer details or lift up to see the overall highlights.

Our Difference Is Apparent

Instead of wasting time trying to understand feedback, spend your time fixing gaps in journeys, launching products, and continuously innovating.

brands

View Our Brands...

Custom Packages

Get A 14-Day Trial On Daylight Today.

Custom Packages Available For Enterprise-Level Partners

Luminoso Daylight

Get started with our affordable Daylight plan, perfect for small businesses.

faq

Frequently Asked Questions

What is Luminoso Daylight™?

Luminoso Daylight™ is an AI-powered text analytics tool that transforms unstructured data into actionable insights without coding.

It uses AI and natural language processing to identify key themes, sentiments, and relationships within large datasets.

Businesses in customer experience, market research, healthcare, and finance can use it for deep text analysis and insights.

Yes, it provides native sentiment analysis in 14 languages, ensuring accurate insights across diverse global datasets.

It requires no model training, delivers fast insights, and uncovers deep connections between concepts with visual analytics.

It provides bias-free, data-driven insights that help businesses optimize customer experience, brand positioning, and strategic planning.